Bridging Cultures, One Word
at a Time

Make your healthcare communications clear, compliant, and culturally appropriate.


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Speech bubble graphic with the text: Fast and always culturally accurate

Services

Explore our professional translation and localization services for health insurance companies, providers and healthcare organizations.

Member-Centered Communications

Translation of clinical correspondence

  • Appeals, Acknowledgements, Grievances
  • ICDN Denials, Initial Adverse Determinations
  • Redeterminations, reconsiderations

Marketing & Enrollment Materials

Transcreation and copywriting of

  • AEP & OE (Annual/Open Enrollment Period) campaigns
  • Brochures, banners, websites, and social content
  • ANOC, EOC, Summary of Benefits, Disclaimers
  • Formularies, Handbooks, Flyers, Limitations & Exclusions

Localization Services

  • Website and app localization for health department agencies, medical websites, and more
  • Spanish-first content strategy
  • Cultural adaptation for U.S. Hispanic audiences

Why Choose
Sur Translations

How We
Work

We understand that in healthcare, every word — and every hour — matters.

Fast Turnaround

We facilitate the delivery of time-sensitive documents, such as expedited appeals, in accordance with CMS-mandated timeframes, ensuring regulatory compliance and uncompromised quality standards.

Certified Quality

Each translation is accompanied by a Certificate of Accuracy (COA), validating linguistic precision and compliance with healthcare regulatory and quality assurance requirements.

Expertise Meets Technology

We leverage Translation Memories, specialized healthcare glossaries, and project automation to ensure speed, consistency, and cost-efficiency.

Human-Centric Approach

 All translations are handled by native-speaking linguists with years of experience in the U.S. healthcare industry.

Industries

We serve insurance providers, healthcare websites, and public health entities with culturally relevant translations in compliance with CMS and ACA.

Health Insurance Providers

Government-funded Health Plans (Medicare, Medicaid)

Healthcare websites and platforms

Medical marketing & enrollment teams

Doctor showing a CMS-compliant translated document to patients, with text bubbles reading “CMS-Compliant Translations” and “Every Word Matters”

About Us

Learn more about Sur Translations — a trusted partner helping health insurers comply with language access laws and build member trust.

We are a specialized translation company dedicated to bridging communication gaps between health insurance providers and their diverse members. Our team ensures accurate, timely, and culturally relevant translations for all healthcare documents.

What Clients Say

Discover why clients trust our healthcare language services.

Contact Us

Ready to translate your healthcare materials?
Contact Sur Translations to get started.

Speech bubble graphic with the text: Fast and always culturally accurate
Sur Translations logo, specialized medical translation provider for U.S. health insurance companies

Bridging Cultures,
One Word at a Time.

| Based in the U.S. |
Specialized in Healthcare Translations 

© 2025 Sur Translations. All rights reserved.